Rethink text book distribution

Text books are made for the education and instruction of students in our society right? Well, that’s the academic answer at least. Certainly the amount of money in the text book industry is benefiting a load of people in the value chain. Authors, publishers, distributors, retail stores, etc. But really. Have you seen a student lately? They carry around backpacks Read More …

Sharpening the saw – people to people

Most likely you’ve read or listened to work by Stephen Covey. His seventh habit of highly effective people is “sharpen the saw”. In his metaphor people are the saw, and we sharpen ourselves as we develop regular habits of emotional, physical, and spiritual renewal. This ultimately makes us more mature and effective in our lives.  As with a saw or Read More …

Process: friend and foe

In my reading this week I came across a blog post from Tom Peters entitled Strategy: War on Systems. Tom talks about “systems” within an organization and while they are developed with good intentions, they often become inhibitors to achieving the organizational mission. I talk about this very subject quite a bit on my blog also. In fact while reviewing Read More …

Bankers, make your Internet site a fully functional branch!

Now more than ever, bankers and credit union managers need to make sure their Internet web sites are fully functional branches.  I purposefully used the word ‘web site’ because an Internet branch is comprised of the entire web site including content pages, online banking, and other transactional links.  Consumers are increasingly expecting to find a fully functional Internet branch whether Read More …