Best of Merchant Stand 2010

It’s the last week of 2010 and I’m looking over the statistics to see which articles have been viewed by the most readers during the year. The top 10 posts share a few things in common. They are about team organization, strategy, and metrics management. When I originally created the Merchant Stand back in 2008 I had intended to focus Read More …

Fathead return policy review and experience

I bit on the Fathead Black Friday deal this year to order a team logo for my game room. The package arrived via UPS ground shipping a few days later. Unfortunately, the box was damaged during shipping and the damage causing damage to the logo as well. The logo was creased in multiple locations on the adhesive background but I Read More …

Customer relevance – three key principals

How do you stay relevant to your customers? It’s an important question to answer, but I think it’s often lost in the shuffle of budgets, business cases, reports, and deadlines. Staying relevant to customers is part of the life blood that sustains any organization. Quite simply, if an organization doesn’t produce products that are important and provide value to its Read More …