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The Merchant Stand

Posted on by Posted in Customer Focus 1 Comment

Client forums are a valuable tool for gathering input and creating an open dialogue on industry relevant topics.  Positive take-aways are numerous and include:

  • Creating a space where clients can hear what each other are doing and discuss common needs
  • Gaining input on industry topics to aid with new product development
  • Finding pilot clients for testing new products
  • Strengthening relationships
  • Showing relevancy for your company

It’s not always possible to host these forums in-person, so I posted a question in the LinkedIn Answers area about using private LinkedIn groups as a client forum.

 

http://www.linkedin.com/answers/management/planning/MGM_PLN/970296-2204068

 

I’d like your input as well either on the question answer section at LinkedIn or in the comments area of this post.

I am a business technologist with over 20 years of professional experience. I'm a student of digital media and information technology topics. My passion is to connect customers with businesses by matching a need with a product or service. I currently manage and lead the Information Technology and and eBusiness Solutions at Curtis 1000. The views expressed on this site belong to me and do not reflect those of any employer present or past.