QR codes are dumb codes.

Bob and others I’ve worked with know I don’t like QR codes (for marketing anyway.) They may not always remember why I don’t like them. QR codes are a re-tooling of an ancient technology (2D bar codes) that were re-born to fail by the very trend they attempted to build on: smart phones. And they don’t really solve a problem Read More …

Kudos to American Express Customer Service

It happened again. My credit card number was stolen again. This time it was the American Express card, a first. (In the past it was always Visa). The good news is that as usual I received an alert from the credit card company based on suspicious activity. It was a single transaction that set-off the alarm bells this time. I Read More …

Owned Media or Media-on-Demand?

My use of owned media, items I have purchased, is pretty much dead. I have a collection of music and video that I have purchased over the years. But I don’t often use them. I instead opt for video and music on-demand from services like Redbox, Netflix, and Pandora. How often do I watch those DVDs that are on a Read More …