What are you known for?

What’s your vision for IT? I was asked to answer that question in a group meeting.  I didn’t think for long about it because I knew the answer. “My vision is for IT to be known for service and solutions over processes.” In my 20+ years as an IT professional I have learned that IT is obsessed with processes.  ITIL, Read More …

You wish he was different, but you don’t

Get this guy on your team! During a recent weekly business review meeting with one my staff members, we discussed movement and progress within one of our key enterprise level accounts. A new contact in the customer’s organization is driving some changes to how we’ve done business in the past. Our organization is adjusting to the new requirements and trying Read More …

The role of social media

My news reader brought me an interesting post from Mike Elgan at ComputerWorld this week; Why Google+ is the place for passions. I identify with Elgan’s commentary because that’s how I use Google+ today as well. My circles include Digital Marketing, Georgia Tech, Technology, and Ubuntu. Communities and old-fashion search are other ways to filter content. So is it a place Read More …