Twelve years ago I was introduced to a leadership credo as part of a management change after my employer was acquired. My new manager presented her leadership credo as a document during her formal introduction to the team. While different from past group changes, I was appreciative of her approach and felt like I learned immediate knowledge about my supervisor and her expectations. Four years later, I created my version of a leadership credo to use as I transitioned to managing a new team. It was a communication device for establishing new relationships, but also continued to be a guide for my actions and expectations with the team.
A credo is a statement of beliefs that guide actions. So I wanted my credo to be a true representation of my life, behaviors, and expectations. I wanted the credo to be something real and true rather than filled with platitudes and aspirations. Reflecting on my original document today, I feel like I captured my beliefs well because the only thing I changed was the first sentence to simplify it.
Why is this important? The statements I recorded for the beliefs guiding my behaviors and expectations of employees remain the same. Similar to a purpose statement, the leadership credo should be consistent over time as a guiding instrument providing direction. I attached my credo to my LinkedIn record because it is a valuable part of my overall business profile and provides a view of how I operate each day.
If you don’t have one, you should give thought to making one. You won’t be disappointed.
Bob Williams Leadership Credo
My role as a technology professional is to connect people through systems and solutions. I believe people are engaged with leaders that are authentic and forthright with information. I believe leadership is helping others succeed.
- Respect people
- Listen first
- Question to improve
- Overcoming resistance to progress through persistent effort
- Providing the ‘what’ while letting those responsible determine the ‘how’
- Understanding each individual’s needs and goals
- Communicating the company and group vision with clarity
- Performing periodic performance reviews
- Encouraging team interaction through appropriate technology use
- Responding to employees in a timely manner
- Reading, thinking, and writing
- Show ownership
- Take accountability
- Be honest
- Be proactive
- Adapt to changing circumstances
- Be part of the solution, not part of the problem
- Find a balance and rhythm