Leadership Credo

Twelve years ago I was introduced to a leadership credo as part of a management change after my employer was acquired. My new manager presented her leadership credo as a document during her formal introduction to the team. While different from past group changes, I was appreciative of her approach and felt like I learned immediate knowledge about my supervisor and her expectations. Four years later, I created my version of a leadership credo to use as I transitioned to managing a new team.  It was a communication device for establishing new relationships, but also continued to be a guide for my actions and expectations with the team.

A credo is a statement of beliefs that guide actions. So I wanted my credo to be a true representation of my life, behaviors, and expectations.  I wanted the credo to be something real and true rather than filled with platitudes and aspirations. Reflecting on my original document today, I feel like I captured my beliefs well because the only thing I changed was the first sentence to simplify it.  

Why is this important? The statements I recorded for the beliefs guiding my behaviors and expectations of employees remain the same. Similar to a purpose statement, the leadership credo should be consistent over time as a guiding instrument providing direction. I attached my credo to my LinkedIn record because it is a valuable part of my overall business profile and provides a view of how I operate each day.

If you don’t have one, you should give thought to making one. You won’t be disappointed. 

Here’s mine.

—–

Bob Williams Leadership Credo

My role

My role as a technology professional is to connect people through systems and solutions.  I believe people are engaged with leaders that are authentic and forthright with information. I believe leadership is helping others succeed.

My values

  • Respect people
  • Listen first
  • Question to improve

My behaviors

  • Overcoming resistance to progress through persistent effort
  • Providing the ‘what’ while letting those responsible determine the ‘how’
  • Understanding each individual’s needs and goals
  • Communicating the company and group vision with clarity
  • Performing periodic performance reviews
  • Encouraging team interaction through appropriate technology use
  • Responding to employees in a timely manner
  • Reading, thinking, and writing

 My expectations

  • Show ownership
  • Take accountability
  • Be honest
  • Be proactive
  • Adapt to changing circumstances
  • Be part of the solution, not part of the problem
  • Find a balance and rhythm

Photo credit: https://flic.kr/p/v7oDQ via creative commons American Credo: Abraham Lincoln by Tom