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Facebook rolled-out a feature for Asia based admins of business pages to allow them to send private messages with fans writes Jon Russell of cmo.com. The communication must be initiated by the customer. So it’s an opening for a customer service touch-point first rather than private marketing blasts. With this move, Facebook is giving companies another [...] Poke the Box by Seth Godin is a quick and easy read. While some may confuse it with a motivational type book, Godin’s points are a bit deeper. The two word summary is Start Something. Godin says “I’m merely encouraging you to start. Often. Forever. Be the one who starts things.” Starting things [...] Last week I wrote a post about why cloud computing is important to more than Information Technology groups. My main position was that people today are becoming connected to the internet with more than a single device. Gone are the days of a single PC. Today, many consumers are connecting to data and other people [...] Is IT moving to the cloud? Cloud Computing is one of the IT industry buzzword these days for computing services. Gartner senior analyst Ben Pring says, “It’s become the phrase du jour.” But why is it so attractive? To answer this let’s start with a definition. Wikipedia defines cloud computing as “the delivery of computing [...] What’s the most powerful step in a software development process? It’s not uncommon for analysts to label steps in a process. The critical path, bottlenecks, waste, and non-essential steps come to mind. So I would say that common wisdom agrees that all steps in a process do not hold equal weighting of importance. Maybe [...] |
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