Rethink text book distribution

Text books are made for the education and instruction of students in our society right? Well, that’s the academic answer at least. Certainly the amount of money in the text book industry is benefiting a load of people in the value chain. Authors, publishers, distributors, retail stores, etc.

But really. Have you seen a student lately? They [...]

Process: friend and foe

In my reading this week I came across a blog post from Tom Peters entitled Strategy: War on Systems. Tom talks about “systems” within an organization and while they are developed with good intentions, they often become inhibitors to achieving the organizational mission. I talk about this very subject quite a bit on my blog also. [...]

Bankers, make your Internet site a fully functional branch!

Now more than ever, bankers and credit union managers need to make sure their Internet web sites are fully functional branches.  I purposefully used the word ‘web site’ because an Internet branch is comprised of the entire web site including content pages, online banking, and other transactional links.  Consumers are increasingly expecting to find a fully [...]

Innovation process?

Earlier this week I had lunch with @Cjack_HC, @ElliotLeson, @Westdene64, and a few others. I joined the lunch late as the group was in the middle of a brainstorming session on creating names for business card designs.  Sounds easy, but I found the task pretty challenging.  It made me think of the age old question “Is [...]

Practical tips for making client presentations

What makes for an effective client presentation? I often reflect on this question because I give presentations to clients on a regular basis. As with anyone who does this, sometimes I feel good about them and other times not so great. Typically, I feel good about a presentation when I find a rhythm in the presentation [...]