These two tweets appeared side-by-side on my Tweetdeck stream. I couldn’t resist taking a picture.
of record profits, debit card fees, customer retention, and customer acquisition
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What’s a HOT lane? High Occupancy Toll lanes (HOT) are popular with transit authority officials as a tactic to relieve congestion on our public roadways; at least that’s how it’s explained to the public. Just look at this growing list of toll roads. The concept is that a designated lane is equipped with electronic detection [...] Doing it right. I love seeing companies that are “doing it right” and reaping the rewards of success. By doing it right, I mean providing value driven products or services customers want and respect. Companies like Chick-fil-A, Disney, and QuickTrip (QT) come to mind. Wait a minute. Isn’t QT a gas station? This week I [...] Phishing and spear phishing attacks do more than increase fraud. The fall-out of criminals impersonating sites that don’t belong to them to trick people into giving their personal information goes beyond fraud and identify theft statistics. Similar to terrorist attacks, it changes the processes and procedures that law abiding citizens go through to transact normal [...] Time travel back 15 years. I recently had a conversation with an IT product manager that wanted to post a statement on a website about which browsers are officially supported by the site. There was some angst with the testing group as well as the technical support desk about phone calls from customers that had [...] |
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