Software Release Management. It’s more than an IT thing.

This is about IT and Business alignment. I’m fortunate enough to have worked in two different functional areas of a business: IT and Marketing. I can say with 100% confidence that business owners and stakeholders of software releases should be more concerned and involved in the IT release management process. The typical release process covers [...]

Is your backlog a graveyard?

If your backlog is not a graveyard then you may be short of ideas. In my 20+ years of software, I’ve always had a backlog for software development. The list is full of ideas, customer requests, and defects. It fills faster than the team can implement and some items become aged and never resolved. I’ve [...]

What manufacturing can teach IT and finance

Manufacturing is about consistent output.

Steady manufacturing is about consistent output at regular intervals. The Ford Motor Company is the classic case study for an assembly line process and mass production.  Think about the big idea for what Henry Ford accomplished. The assembly line reduced the labor hours required to produce a vehicle and increased [...]

Where operations, projects, and innovation collide and divide

To build it or to maintain it. That is the question. It’s a classic question in organizational design. The answer of course is you have to do both. I’m not talking about the decision of a product nearing the end of its life cycle where you decide between adding additional features or putting it in [...]

A/B testing shows more than conversion rates

I recently tested two different versions of an updated landing page to a site that I manage. During the design process the usability analyst received feedback from people not associated with the site on several manual wireframe prototypes. With this input, she developed a couple of rough mockup designs using powerpoint and went through another [...]