Write, Stash, and Wipe. A Reuse Plan.

I love productivity hacks. Last year, at about this time, I retired one of my paper notebooks used for tracking notes and to-dos. I never liked putting old notebooks in drawers or on shelves (clutter). I dislike even more discarding old notebooks (waste).  So I researched a few options for Read More …

Paying technical debt

The term Technical Debt was originally used in the early 1990s by Ward Cunningham as a metaphor describing software development practices. Over the last three decades, the term has taken on a broader meaner and can now refer to technology practices in architecture, coding, testing, operations, and even security. While Read More …

Onward and upward

Change. Earlier this year I moved into a different job within my company. Same employer. Different responsibilities. Different direct reports. Different scope of work. I’ve been learning new procedures, establishing new relationships, and adapting to a different group culture. My travel schedule has changed, my work hours are different, and Read More …

Interactive Films, Data Mining, and Orson Welles

Will interactive films find a viewer niche? Black Mirror: Bandersnatch on Netflix has was released last December as a choose-your-own-adventure film. If you haven’t read about or tried viewing the film, it’s worth your time to consider the implications for future video content delivery and marketing. Bandersnatch is an interactive Read More …

Planting organizational seeds for a sustainable future

I’m in the process of repositioning to a new role within the same company. I’ve done this in the past, but never viewed the transition through a lean lens.  When this happened early in my career, I looked forward to the new job without giving thoughtful consideration to the previous Read More …

Making Respect Part of the Culture

The word respect is so common in company core values that I wonder if it’s become ubiquitous.  How do we define respect? Is it treating people kindly, helping those in need, and recognizing the contributions of others? Most certainly. But the challenge is, these are surface level behaviors and don’t Read More …

Creating culture with remote teams

“What are ways you are building a ‘lean culture’ with remote team members?” I posted this question on Twitter and a LinkedIn group because during the 25 years of my professional career, I’ve seen working from home (telecommuting as we used to call it) go from a special once-per-week privilege Read More …

Creating a metric – value add or mission?

Question: Should metrics on a visual management board or report be something that measures progress on only value-add activities? Or is it OK to track metrics on items that may be essential non-value added, but directly support the mission of the organization? I started wrestling with this question while trying Read More …

Straight Talk for Documenting Standard Work

Creating documentation is arguably the most dreaded task for working professionals. Not many people like to document why a program or procedure exist or how the pieces of a program fit together to make a working application. For those who do create documentation of procedures, standards, or architecture, maintaining the Read More …

Root Cause Analysis Playbook

One of the staples of our Lean journey is a monthly root cause analysis (RCA) effort. The results of the team standard have surpassed my expectations, and I anticipate more potential positive results as we mature our approach. Our playbook is simple to execute, but requires disciplined execution and adherence Read More …