Combining digital and print media. Go Braves!

By Bob Williams, Leave a comment | Posted August 18th, 2009 in Customer Focus, internet marketing

Baseball is one my favorite things in life. I played the game as a kid and now have the joy of watching my son grow-up playing the game as well. We also go watch baseball games several times each year including youth, collegiate, and professional levels.

Each time we go to the Atlanta Braves [...]

Where do you find world class customer focus?

By Bob Williams, One comment | Posted April 13th, 2009 in Customer Focus

Last Sunday I took my son to see an Atlanta Braves baseball game at Turner Field in Atlanta. The customer focus, attitude and reception of the staff was excellent. This was not the first time I have received this exemplary service at the ball park. That tells me that this level of service is both [...]