A Business Technology Place (Since 2008)
I don’t have enough time to perform audits. It was 9am Tuesday morning. I assigned the weekly visual management board audit to a staff manager and I could hear the unsaid words looking in their eyes. It was 10am on a Thursday morning. I asked the process improvement manager, “Why Read More …
To follow, or not to follow the rules. Have you noticed following established rules is a paradox of behavior? In some situations, we admonish employees when they don’t follow procedures and rules. We create manuals of standard procedures for consistent experiences and output. But when someone doesn’t follow the standard Read More …
What we see When I was an intern in college I worked as a desktop service technician for computer support. I remember an internal financial auditor on the fourth floor of my building that I would occasionally help. Reese was much older than me, but took time to talk to Read More …
Show me the evidence. I think auditors chuckle inside when they say “show me the evidence.” It’s part of their craft to seek and inspect. Over the past several years I’ve been giving documentation and evidence to auditors for various IT controls. With regard to policies, procedures, and standard practices Read More …