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We’ve all been there. Something goes wrong and as a follow-up we look for the root cause and how to prevent it from happening again. More times than not, we solve this procedure by adding another step to an existing process. It’s almost automatic and we don’t think twice about amending a process because we are doing this in the name of quality.
STOP.
Let’s take a minute to think a little about this.
Adding process steps can have lasting consequences. Sometimes it ends up for the good and sometimes for the worse. Process designers, stakeholders, and managers should consider the full costs before taking action.
Potential Benefits of Adding …Continue reading >>
Earlier this week I had lunch with @Cjack_HC, @ElliotLeson, @Westdene64, and a few others. I joined the lunch late as the group was in the middle of a brainstorming session on creating names for business card designs. Sounds easy, but I found the task pretty challenging. It made me think of the age old question “Is creative accidental or thoughtful?
I'll be happy to give you innovative thinking. What are the guidelines?
Today, during drive time commute with the carpool gang, a similar question was asked. “Can you have a process around innovation?” At first thought the two words seem to contradict each other.
Merriam-Webster defines process as “ a …Continue reading >>
In my undergraduate days at Georgia Tech there was a bumper sticker that said “Georgia Tech – We don’t fit the mold, we make it.” This slogan certainly has relevancy in the engineering discipline, but I think it also has application in the business world for process management.
Don't fit the mold, make it!
The question is whether or not we become products of the system in which we work or if we help to make the system in which we work. Stated another way, do you just follow the system, or do you help make the system?
I spent the first half of my professional career just following …Continue reading >>
If you have read any of my previous blog posts, you’ll know that I’m all about business process management and efficiency. For better or worse, I spend quite a bit of time thinking about how organizations produce work. A common framework for many businesses to produce software releases is to have both a capital projects and an expense (run the business) model. I’m not an accountant and don’t pretend to understand all the intricacies of
Don't let the pork in your software barrel
accounting rules, but I do know that generally accepted accounting principles allow for the capitalization of some software development costs as specified in Statement of Position …Continue reading >>
March 8th, 2010 | | Tags: business process, simplifyThe concept of eliminating things from our lives in order to have more in life is one that I’ve seen in several self-help, personal productivity, and spiritual guides. Michael Card wrote a song about it named Things we leave behind in which he says “It’s hard to imagine the freedom we find from the things we leave behind.” Simplifying our lives to gain more sounds great, and makes sense to me, but is very difficult to do.
This sign is mounted on the way out to my garage
For me, it’s because I enjoy doing the do of living life. As an employee, a parent, a husband, a son, …Continue reading >>
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