Foundations for digital culture (part 3 Envisioned Future)

Influencers Part 1 Building Blocks Part 2 So the future can look like this Customer success as a motivator The first building block of the digital culture is to obsess over the customer and not technology. I believe when team members are obsessed with the customer, they are more motivated Read More …

Foundations for digital culture (part 2 Building Blocks)

Influencers Part 1 A narrative to create a digital culture… for the customer (part 2 Building Blocks) So now we should make the digital culture from this Obsess over customers, not technology A fundamental learning from the past several decades that has influenced modern methodologies and organizational layouts is running Read More …

Foundations for digital culture (part 1 Influencers)

A narrative to create a digital culture… for the customer (part 1) In the past Over the last five decades, information technology departments evolved from independent groups to entire companies with specialized technology-based products and services. An industry sector is named for technology and many companies today are changing their brand Read More …

Creating culture with remote teams

“What are ways you are building a ‘lean culture’ with remote team members?” I posted this question on Twitter and a LinkedIn group because during the 25 years of my professional career, I’ve seen working from home (telecommuting as we used to call it) go from a special once-per-week privilege Read More …

How to Change Your Organization’s Culture

How do we change the culture around here? During a Q&A session this week, after a presentation containing touch points of a future vision, a team member asked me the culture change question. “How do we enact cultural changes here?” The question implied an agreement with the future vision, but Read More …