The view from here. Amazing things I see in IT.

When I chose to pursue a career in information technology it wasn’t because I knew what the view would look like from the inside. I was, and still am, enamored with creating and building things. I’ve learned over time that the connection I feel with a new solution is just a piece of the IT view from the inside. The Read More …

The greenest grass.

Finding valuable takeaways through everyday work experiences is something I started thinking about a few years ago. I attribute this behavior to my writing hobby. Since I try to blog on a regular cadence, I examine events during the work week as potential subject matter for writing. How would you answer this? Do you think about opportunities for strengthening individual Read More …

Rewarding switching over loyalty

A fast marketing engine. It took about 8 weeks for the marketing department at Charter Communications to catch-up with my decision to cut the cable TV cord. Considering the size of Charter, I’m impressed with the turn around time to add me to the prospective customer list mailings. New subscriptions are up for Charter and the company is doing well Read More …

I.T. is better when…

It’s Thanksgiving week and I’m thankful for another year of work and learning. During my reflection this year for what I’m thankful for, I thought about what makes life in IT better. What are those things that help IT perform to their best ability? What are those things that help an IT group provide great service? So here’s a list Read More …

Software open feedback loops

What is the secret sauce? What really drives new software features? Do we live in a world where the marketing department rules the day with ROI driven and profit making capabilities from within the software? To an extent, I believe the answer is yes. Businesses exist to make money. Business software is written to facilitate the flow of money either Read More …