When being unpopular is part of your job description

A colleague told me a story this week about their involvement in a software development project. If you make software for a living you know there is always a desire to produce working software faster. Her story was a tale about requirements, servers, browsers, bugs, and other types of gremlins we find while making software. There was angst from the Read More …

Push-ups to Push-downs.

Push-ups are for treats! One of my most memorable childhood treats was orange sherbet push-ups. I can still envision those pops with the plastic push sticks and the plastic bottom. Of course the plastic bottom was good for licking at the end! A paper covering with colored circles surrounded the orange sherbet that made for the tasty sweet treat.  Today, Read More …

What does the business require of me?

The question every IT professional should ask. I think through this question quite a bit. It has significance in the equation of work satisfaction and success. It is fundamental in how every IT professional should approach their career. What do my customers require of the Information Technology group? Typically, we try to answer this question in terms of running the Read More …

Rewarding switching over loyalty

A fast marketing engine. It took about 8 weeks for the marketing department at Charter Communications to catch-up with my decision to cut the cable TV cord. Considering the size of Charter, I’m impressed with the turn around time to add me to the prospective customer list mailings. New subscriptions are up for Charter and the company is doing well Read More …