Bob Williams

Email signatures. Keep it simple.

How do you construct your email signature? Is it a personal creation or a variation of a template you found? With the volume of emails sent each day and importance of email for business communication the email signature is definitely an important mark in our digital lives. You might be surprised to know there is even a Wikipedia entry on email signature blocks.

Kate Neville of Smashing Magazine gives a good interpretation of the art and science of email signatures.  The foundational advice in her post is to be concise with the email signature. Keep it simple and stick to main purpose.

I see three areas of focus with email …Continue reading >>

Bob Williams

When email holds you back

I often hear people talk about how they are overwhelmed with email. They end up not responding to email or responding after the subject matter is no longer relevant for decision making or valuable input. It probably doesn’t surprise people that know me, but I try to abide by the 24 rule for email. I either respond, delete, acknowledge, or file a new email within 24 hours. I do not use my in-box as one big folder where email is sorted by name. Instead, the email in my in-box is sorted by date and generally kept to a page or less on the viewing screen.

Today I was thinking …Continue reading >>