Swiped my card, and got a prompt about hitting “OK” with instructions.
I looked again and wondered if I had swiped the non-mag side, so I swiped again carefully.
Same error message. I read it more carefully and saw it said “insert in bottom.”
I realized it was my new Amex chip card and I needed to do the new insert thing, but the self-serve station was hanging vertical, which made that awkward.
That’s when the young girl with the dragon tattoos around her forearms started walking over to me. She held out her hand to take the card from me.