Right Sizing Advertisements

Advertisement cat-and-mouse. For the record, I use an advertisement blocker extension in Google Chrome already. I don’t mind advertisements, because I realize they are necessary to promote products and services that drive the economy (the 4 Ps!). But let’s be honest. The placements of advertisements can be annoying when they Read More …

Confessions from using Mac Linux Windows Chrome Android iOS

I’ve used them all. Call me an equal opportunity technologist. I’ve given them all a try. From Windows to Linux and everywhere in between. Do I have my have opinions? Absolutely. Do I participate in the “Holy wars” for OS? Yes, on occasion, for entertainment in my life. So I Read More …

How marketing technology, agile marketing, and Marissa Mayer are influencing the future org chart

An engineer turned CEO is a story that attracts attention. The recent news that former Google engineer Marissa Mayer is filling the role of CEO at Yahoo! is a great example that traditional career paths in a functional silo are becoming a thing of the past. It should come as Read More …

A multi-channel approach for customer communications and profiles

A friend and colleague Jim Marous shared an article from American Banker on Googe+ entitled Banks Underuse Mobile for Communication. The article discusses challenges that financial institutions have with communicating with their customers through mobile devices. While mobile device applications and mobile optimized sites are becoming more common, and expected Read More …

Social Media is Affecting the News Media

News agencies around the world are constantly challenged with finding and keeping consumers of their published content. Content is certainly king, but the business model has been stressed for many organizations over the past decade based on the advancement of technology and changing consumer habits. It’s still about getting the Read More …

Using social media for customer service. Facebook and Google+ open the doors.

Facebook rolled-out a feature for Asia based admins of business pages to allow them to send private messages with fans writes Jon Russell of cmo.com.  The communication must be initiated by the customer. So it’s an opening for a customer service touch-point first rather than private marketing blasts. With this move, Read More …

Why I’ve gone Google

I’ve gone Google. Going Google is for individuals too. I’m sure by now you have noticed Google’s campaign about “going Google”. It’s primarily targeted at businesses, schools, and governments to use the Google suite of productivity applications. That target list covers groups of people well. But what about individuals? Have Read More …