Lean Thinking – Virtual Circles

Stand inside a circle. During skills training last month, I viewed a series of videos from the Gemba Academy on the seven wastes in business and processes.  The material introduced the chalk circle teaching method of Taiichi Ohno. Draw a circle near an area to observe and stand in the circle for a pre-assigned time period. Record observations of the Read More …

Do more with what you have!

We need more people. We don’t have enough resources. Every week I hear about the conflict between the number of employees in the organization and the amount of work to do.  The underlying presumption is the organization can accomplish more by adding more people. The problem with this rationale is it takes the focus of solution delivery off the processes Read More …

The truth about IT processes.

Part 3 of 3 – The Truth is…. I’ll share some truths about developers, managers, and processes in IT. Writing about processes in business and technology has a gravitational-like pull. I’ve written more on the topic of technology processes than any other topic since I began blogging in 2008. Some of my favorites include posts on process improvement, hiding behind Read More …