Straight Talk for Documenting Standard Work

Creating documentation is arguably the most dreaded task for working professionals. Not many people like to document why a program or procedure exist or how the pieces of a program fit together to make a working application. For those who do create documentation of procedures, standards, or architecture, maintaining the Read More …

JIT Action Items for the Office Worker

Just in time. Picture this. You are reviewing a list of tasks that was assigned to colleagues in your business. You remind one of the task owners their action item is due tomorrow and they respond, “I have it on my list, but I’m operating just-in-time.” This happened to me Read More …