Two leadership system takeaways

By Bob Williams, Leave a comment | Posted May 13th, 2010 in Business and IT Alignment, Business Process Management, Customer Focus, Ideas

I attended a brief course on a “leadership system” earlier this month. The material of the course was filled with relevant and practical thoughts on how to establish, promote, and maintain a leadership system in the work place. Two of the items that stuck with me at the end of the course were inspirational leadership [...]

Passion and emotion leadership primer

By Bob Williams, One comment | Posted December 26th, 2009 in Ideas

Organizational leaders use the terms ‘passion’ and ‘emotion’ in their communication to try to frame desired and undesired behavior. Passion is typically used in the positive context. You might hear things like “We want our people to be passionate about their jobs” or “We promote passionate employees in the workplace”. On the contrary emotion, is [...]