Bob Williams

Turbo Tax through online banking – a review

I’ve used Turbo Tax for the annual tax filing ritual for the last several years. Typically I purchase a CD from Costco each January because they have a nice coupon and it’s cheaper than buying directly from Intuit. This year, I decided to explore the option for Turbo Tax online as a link from within online banking at my credit union. My overall experience was very good, but there was one glitch that provides a valuable lesson for support organizations.

Determine the cost.

My first step was to compare the total cost of using the online version through the credit union to purchasing the disks at Costco. Total cost includes …Continue reading >>

Bob Williams

Turning your thoughts into action

We’ve all been there. You’re consuming some type of media (blog, book, video, podcast, lecture, etc.) and you’re thinking about how you can apply this new knowledge to your life. In your mind, you can conquer problems, move mountains, improve processes, help others, etc. But then you finish your meal of information and thought all that knowledge is often forgotten and lost. Why does this happen? Do we decide that we’ll never be able to make those improvements? Do we think the ideas are nice to think about but not yet ready for prime time life? It’s nice to think about using a new method for time management, business improvement, …Continue reading >>