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Defining Organizational Entropy

Comments | Posted January 18th, 2010 in Business Process Management, Ideas | Tags: ,

I’ve experienced different management styles, cultures, and organizational lay-outs during my professional career in large organizations. Over the years I’ve noticed several attributes of large groups that are present regardless of the organizational design.  One of these attributes is something I’ll call Organizational Entropy. I define this as a measure of disorder or randomness by which [...]

Knowledge Workers vs Process Workers

Comments | Posted December 15th, 2009 in Business Process Management, Ideas | Tags: , , , , ,

I’ve worked in various management structures during my professional career which has the benefit of seeing some of the ins-and-outs of each style. Management structure in this context is not necessarily the management style of your direct supervisor. It’s more directed at the enterprise level management culture that is setup by organizational and executive management [...]