Defining an eCommerce Operation – Metrics Management

One comment | Posted January 26th, 2010 in Business Process Management, Business and IT Alignment, eCommerce | Tags: , , ,

This is my fifth post on the defining elements of an eCommerce Operation. Previously, I’ve written about management in the areas of solution ownership, content management, product management, and demand management. In this post I’ll explore elements related to the metrics management of the group.
The term metric in this case refers to a measurable unit of [...]

What we can learn from carrier pigeons tweeting the score

Leave a comment | Posted September 7th, 2009 in Ideas, Internet Marketing | Tags: , , , ,

This morning I was reading a few pages in the Historical Baseball Abstract by Bill James. The book is full of baseball history “stuff”. The interesting find today was a story about using carrier pigeons to deliver baseball scores across Philadelphia in 1883. The account reads that zookeeper Jim Murray sent carrier pigeons with scores back [...]