Tag: performance metrics

Defining an eCommerce Operation – Metrics Management

Posted onAuthorBob Williams2 Comments

UPDATE 10/27/10 – I posted a mind map of my eCommerce Operation on mindmeister that replaces the original map contained in this post. This includes the latest updates to my organizational thoughts on an eCommerce team. This is my fifth post on the defining elements of an eCommerce Operation. Previously, I’ve written about management in the areas of solution ownership, Read More …

What we can learn from carrier pigeons tweeting the score

Posted onAuthorBob WilliamsLeave a comment

This morning I was reading a few pages in the Historical Baseball Abstract by Bill James. The book is full of baseball history “stuff”. The interesting find today was a story about using carrier pigeons to deliver baseball scores across Philadelphia in 1883. The account reads that zookeeper Jim Murray sent carrier pigeons with scores back to his fellow workers Read More …