Build stuff fix stuff

The daily grind of a technology professional ping pongs between two key areas: building stuff and fixing stuff. If there is one parallel between my professional work and home life it is that something always needs fixin’. It’s a constant and can contribute to anxiety, frustrations, and even anger. To me, building new things is quite a bit more fun Read More …

Classic IT Challenges – Prioritizing Work

This is the second post in a series of writings to discuss issues facing Information Technology (IT) departments. IT shops vary in size, budget, and processes. But all IT shops share a common set of challenges that shape how they interact with their inter-company customer base as well as the clients of their organization. There isn’t a single answer to Read More …

Classic IT Challenges – Project Work vs Production Support

Information Technology (IT) shops vary in size, budget, and processes. But all IT shops share a common set of challenges that shape how they interact with their inter-company customer base as well as the clients of their organization. There isn’t a single answer to these common challenges and they don’t disappear after a process is put in place to address Read More …