Software Release Management. It’s more than an IT thing.

This is about IT and Business alignment. I’m fortunate enough to have worked in two different functional areas of a business: IT and Marketing. I can say with 100% confidence that business owners and stakeholders of software releases should be more concerned and involved in the IT release management process. The typical release process covers [...]

Urgency is a two-face

What’s the goal of your organization? Do this. Ask executives in your business what the goal of the business is. Is it to make market leading products and services? Is it to make and serve customers? Or is it really to make money?

Eliyahu M. Goldratt writes in his book “The Goal” that the goal [...]

Process: friend and foe

In my reading this week I came across a blog post from Tom Peters entitled Strategy: War on Systems. Tom talks about “systems” within an organization and while they are developed with good intentions, they often become inhibitors to achieving the organizational mission. I talk about this very subject quite a bit on my blog [...]

Beware Bloated Processes

We’ve all been there. Something goes wrong and as a follow-up we look for the root cause and how to prevent it from happening again. More times than not, we solve this procedure by adding another step to an existing process. It’s almost automatic and we don’t think twice about amending a process because we [...]

Stories needed of business process improvement

I was watching CNN this morning while doing time on the treadmill. A story came on about the warning from OSHA to Sea World that whales would eventually kill a person in the current environment unless they made some changes.  It made think about people within organizations that try to sound

Kai=Change, Zen=Good(for the better), [...]