Monkeys on our back

A tribute to the never ending projects. You know those projects that seem to never end. The projects that extend well past their anticipated delivery dates. The projects that can’t catch a break or that can’t find sustained momentum. These are the projects that become the monkeys on our backs. My experience is probably not so different from yours. There Read More …

Classic IT Challenges – Project Work vs Production Support

Information Technology (IT) shops vary in size, budget, and processes. But all IT shops share a common set of challenges that shape how they interact with their inter-company customer base as well as the clients of their organization. There isn’t a single answer to these common challenges and they don’t disappear after a process is put in place to address Read More …