The Fall of the House of Jargon

Inspired by Poe, ghoulish tales, and corporate jargon. I arrived at the House of Jargon on a windy day, overcast, with a steady drizzle of rain. The letter from Roderick Jargon arrived late because he didn’t follow best practices and the large attachment exceeded the size of my mailbox. His words said he had fallen ill trying to synergize members Read More …

IT Annual Planning

These customers want the basics. Wired Magazine published an entertaining read about the preferences of public transit riders.  The results showed that it wasn’t the technology services like WiFi and charging stations that topped the list of what riders wanted; it was the basics like reliability and predictability of the service. We so often hear the phrase “get back to Read More …

Business planning for the simple minded

We plan with good intentions. Every year business teams go through planning and budgeting for the upcoming year. It’s a time consuming process. Middle and upper management work and rework presentations to present to executive management possibly board members. Budgets are submitted, then slashed, then reworked, and submitted again. Hours upon hours of work. and then……….business happens. New clients are Read More …

Strategic alignment – an eCommerce pillar

One of my fundamental working habits is to make sure that activities and work produced from my eCommerce organization are aligned to the strategic plan of the business.  I define eCommerce strategic alignment as the condition when work output supports or satisfies items listed in the annual business plan and company mission statement. Strategic alignment cannot be treated with lip Read More …