Bob Williams

Customer focused eCommerce: Volume testing techniques

March 15th, 2009 | 3 comments | Tags: , , ,

“If you build it, they will come…”.  That’s a classic line from Field of Dreams. While I love baseball, this isn’t a post about our great American sport and its glory.  I’ve heard this quote it used on many occasions in casual conversation about things other than baseball. One example, is when building Internet sites. If you are planning to build a site, it’s an essential task to test your site for the type of volume you expect. After all, “If you build it, they will come…” A poor customer experience due to a slow web site, unavailable web site, or system error messages could mean lost business and a …Continue reading >>