Onward and upward

Change. Earlier this year I moved into a different job within my company. Same employer. Different responsibilities. Different direct reports. Different scope of work. I’ve been learning new procedures, establishing new relationships, and adapting to a different group culture. My travel schedule has changed, my work hours are different, and Read More …

Planting organizational seeds for a sustainable future

I’m in the process of repositioning to a new role within the same company. I’ve done this in the past, but never viewed the transition through a lean lens.  When this happened early in my career, I looked forward to the new job without giving thoughtful consideration to the previous Read More …

Making Respect Part of the Culture

The word respect is so common in company core values that I wonder if it’s become ubiquitous.  How do we define respect? Is it treating people kindly, helping those in need, and recognizing the contributions of others? Most certainly. But the challenge is, these are surface level behaviors and don’t Read More …

Creating culture with remote teams

“What are ways you are building a ‘lean culture’ with remote team members?” I posted this question on Twitter and a LinkedIn group because during the 25 years of my professional career, I’ve seen working from home (telecommuting as we used to call it) go from a special once-per-week privilege Read More …

Lean Visual Management Board – What I’ve learned so far

Last year we started using a visual management board to get a better understanding of the flow of work in our IT department. The board, now in version 2 and completely electronic, has become the staple of our weekly team leader meetings. With continued attention and more maturity in lean Read More …

Turning employee survey results inside out

Making sense of employee survey results. This week I reviewed the 2018 employee survey results with my department. I’ll be honest; deciphering survey results is a challenge for a variety of reasons. Questions are interpreted differently. Similar questions with slight nuances yield measurably different answers. Survey results are influenced highly Read More …

All I ever needed to know about information security awareness training

This week I completed the annual information security awareness training module. This material is now required for every employee of the company as part of the growing compliance controls for information security. Over the past several years, the core content in the training has changed little. So I’m thankful the Read More …

Have your job to the full

Abundant life. I recently read a verse in the gospel of John (10:10) about having life to the full, or an abundant life. There’s an attraction to define a fully abundant life in terms of positive and uplifting things; Hopes, dreams, successes, comforts, good health, wonder, and joy. But when Read More …

More or Less?

Truth. There will always be more work to do than is possible to accomplish by my team. Think more. Whine less. Earlier this year I penned some thoughts about thinking through resource contention, Do more with what you have!, because I was looking for better ways to address resource contention Read More …

Revisiting – What are you known for?

Deja Vu I recorded a few rambling thoughts one day after work this week. That’s how many of my blog posts originate. Things happen through the course of a day that stick with me into the evening. When I jot down my thoughts, I see interactions with people, process observations, Read More …